Got Seats

Mobile transfer: tickets are transferred to your account on the original ticketing platform (such as Ticketmaster, AXS, or SeatGeek). Watch for a transfer email and accept it.

E-ticket: a PDF ticket is sent to you or made available to download.

URL link: you receive a link to access your tickets.

Hard: physical tickets are shipped to your address, with tracking.

- Mobile transfer: tickets are transferred to your account on the original ticketing platform (such as Ticketmaster, AXS, or SeatGeek). Watch for a transfer email and accept it.
- E-ticket: a PDF ticket is sent to you or made available to download.
- URL link: you receive a link to access your tickets.
- Hard: physical tickets are shipped to your address, with tracking.

Tickets are guaranteed to be delivered in time for the event. ​

Check the order in Purchases for its status and delivery method.

For mobile transfer, check the email tied to your account (including spam) for a transfer invitation to accept.

If your event is in 48 hours or less and you still don't have your tickets, contact support with your order ID.

- Check the order in Purchases for its status and delivery method.
- For mobile transfer, check the email tied to your account (including spam) for a transfer invitation to accept.
- If your event is in 48 hours or less and you still don't have your tickets, contact support with your order ID.

How you receive tickets, mobile transfer, e-ticket, URL link, or shipped (air bill), delivery timing and the in-hand guarantee, and what to do if your tickets haven't arrived.

How your tickets are delivered

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